Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your access and use of the Placers website, mobile app, and any other services provided by Placers ("we," "us," or "our"). By using our Services, you agree to comply with these Terms.

We reserve the right to modify or update these Terms at any time without prior notice. The most recent version of these Terms will always be available on our website. Continued use of the Services after any changes constitutes your acceptance of the revised Terms.

2. Eligibility

By using our Services, you confirm that you are at least 16 years old or have reached the legal age of majority in your jurisdiction. If you are using the Services on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

3. Use of Services

You agree to use our Services for lawful purposes only and in compliance with all applicable laws and regulations. You are prohibited from:

• Using the Services to engage in any fraudulent or unlawful activity.

• Interfering with or disrupting the functionality of our Services.

• Attempting to gain unauthorized access to our systems, data, or other users' information.

• Impersonating any person or entity or providing false information.

4. Accounts and Security

To access certain features of our Services, you may need to create an account with Placers. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.

You agree to notify us immediately if you suspect any unauthorized use of your account or any other breach of security. Placers will not be liable for any loss or damage resulting from your failure to safeguard your account information.

5. Orders and Payments

5.1 Placing an Order
When you place an order through our Services, you agree that all the information provided is accurate and complete. All orders are subject to availability, and we reserve the right to cancel or refuse any order for any reason.

5.2 Payments
We accept various payment methods, including credit cards and online payment services. By providing your payment information, you authorize Placers or our third-party payment processors to charge the total amount for your order, including applicable taxes and delivery fees. All payments are securely processed using industry-standard encryption.

6. Delivery and Pickup

6.1 Delivery
Delivery times provided at the time of ordering are estimates and may vary based on traffic, weather, or other unforeseen circumstances. We are not liable for delays in delivery times. You are responsible for providing accurate delivery information. Placers reserves the right to refuse delivery to certain locations.

⚠️ Important: Placers is not responsible for stolen or lost deliveries once an order has been confirmed as delivered to the address provided.

6.2 Pickup
When selecting the pickup option, you agree to collect your order within the specified time frame. If you fail to pick up your order, it may be disposed of, and you may not be eligible for a refund.

7. Returns, Refunds, and Cancellations

7.1 Cancellations
You may request to cancel your order within a reasonable time after placing it, subject to the preparation status of the order. However, all cancellation requests are reviewed by our agents and are not guaranteed. If the order has already been prepared, it is unlikely to be eligible for cancellation or refund.

7.2 Refunds
If you are dissatisfied with your order or believe there has been an error, please contact us within the order timeframe. Refunds or replacements are not automatic and are solely at the discretion of our agents. We will review your request and may approve or decline it based on the circumstances.

⚠️ Placers reserves the right to refuse any refund or cancellation request at its sole discretion.

8. Intellectual Property

All content on the Placers website and app, including text, images, logos, graphics, and designs, is the property of Placers or its licensors and is protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes.

You may not reproduce, distribute, or publicly display any part of our content without prior written consent from Placers.

9. Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by Placers. We are not responsible for the content, privacy practices, or policies of any third-party websites. Your interactions with these third parties are solely your responsibility.

10. Limitation of Liability

To the fullest extent permitted by law, Placers and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services, including but not limited to loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising from the use of our Services will not exceed the amount you paid to Placers for the relevant order.

11. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without any warranties of any kind, whether express or implied. We do not guarantee that the Services will be available at all times, error-free, or free from viruses or harmful components. Your use of the Services is at your own risk.

12. Indemnification

You agree to indemnify and hold harmless Placers, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable attorney's fees, arising out of your use of the Services, violation of these Terms, or infringement of any third-party rights.

13. Governing Law

These Terms and any disputes arising out of or related to your use of the Services will be governed by and construed in accordance with the laws of [Insert Country/State], without regard to its conflict of law principles.

14. Termination

We reserve the right to terminate or suspend your access to the Services at our discretion, without notice, for any conduct that we believe violates these Terms or is harmful to our users, us, or third parties.